Refund policy

Every Giveth & Taketh piece is printed and made to order. Nothing sits in a warehouse waiting on a buyer. That's how we keep drops limited and quality high, and it shapes how returns work here, so please read this before you order.

Damaged, defective, or the wrong item

If your order turns up damaged, misprinted, or it just isn't what you ordered, we'll make it right. Email us within 30 days of delivery at givethtakethdirect@gmail.com with your order number and a photo of the problem.

We'll send a replacement at no cost to you, or refund you in full. Your call. In most cases you won't need to ship the original back.

Sizing and change of mind

Because each item is made for you after you order, we can't take returns for the wrong size or a change of heart. Please check the size guide on the product page before you check out.

Caught between two sizes? Email us before ordering and we'll help you pick. We'd much rather answer a question than have you end up with something that doesn't fit.

Orders that don't arrive

If tracking says delivered but nothing is there, give it 48 hours. Carriers scan early more often than you'd think. Still missing after that, contact us and we'll open a carrier claim and get a replacement moving.

If a parcel comes back to us because the address was wrong or incomplete, we'll reship it once you confirm the correct address. Reshipping in that case is at your cost.

Refund timing

Approved refunds go back to the original payment method. Most banks post them within 5 to 10 business days, though that timing is on their end, not ours.

Cancellations and changes

Orders move into production quickly. If you need to change or cancel something, email us straight away and we'll stop it if we still can. Once a piece is in production we can't pull it back.